Return Policy

 


 Returns and Exchanges
 
 

Return item must be returned to us in brand new condition with all protective plastics/tape, hang tags and accessories intact.
 Until you are positive you will be keeping the watch, do not wear it.
 It is almost impossible for a watch to be worn, even for a short period of time, 
and for the watch not to be blemished or scratched in any way.

 

 We offers a 14 day return policy from day of receipt, as long as the time has not be worn or altered in any way.
All returns must have a Return Merchandise Authorization No. (RMA#).
 Please concact us prior to return for RMA#. This number must be displayed on the outside of the box; 
this will expedite your return. A watch returned without authorization will be refused.
Do not have the bracelet sized (links removed).
All products must be returned with original packaging, manuals, protective tape and hang tags etc.
Returns will be credited in full minus a 2% restocking fee and original shipping and insurance charges

Restocking charges are waived on an exchange.
Credit will be issued in the same form as payment received.
Returns must be shipped via traceable courier, e.g. UPS or USPS (Do not ship via FedEx, FedEx does not insure watches or jewelry ).
Return shipment must be pre-paid and fully insured for the amount you expect credit.
Collect shipping will be refused. In case of loss or damages, customer is liable.
Once you have been issued a RMA#, you must ship the watch back so that we receive it within 7 days of us issuing the RMA#.
 

We believe that the above conditions are reasonable, fair and quite simple to adhere to. 
If for some reason one or multiple conditions cannot be met, please contact us  and we will try to help,

 



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